Hi, I’m Shannon
As a coach I work with people who want to solve big "life" problems, navigate unexpected change, or simply get their mojo back.
I take the design thinking process I've used at Fortune 500 companies for 25 years and aim it straight at people's lives. It's structured, flexible, and action-oriented, with no fluff.
UX Design
As Principal UX Designer at Centene, a Fortune 20 healthcare company, I built the Analytics Experience Design (AXD) practice from the ground up. Over six years, I designed major analytics products reaching 21,000+ consumers, created a BI design system that cuts engineers' build time by 60–75%, and developed an AI-assisted framework that makes the UX process 4x faster.
As a consultant I’ve worked with clients including eBay, P&G, Prudential, and ATF, designing 35 analytic dashboards across MicroStrategy, Tableau, and Covalent platforms.